Privacy Policy
Effective date: November 12, 2026
This Privacy Policy explains how Shore Aquatic LLC ("Shore Aquatic," "we," "us") collects, uses and shares information when you visit shoreaquatic.com, buy from us, sign up for our emails or contact us. If you have questions, email us at shoreaquatic@gmail.com or call (954) 253-9275.
Information we collect
Information you give us
- Orders: your name, shipping and billing address, email, phone number and order details. Checkout and payment are handled by Shopify and its payment processors. We do not see or store your full card number.
- Email sign-up: your email address, when you join our newsletter.
- Messages and forms: your name, email, phone and anything else you include when you contact us, apply for a wholesale account or ask about an order.
Information collected automatically
- Analytics: we use Google Analytics to understand how visitors use the site, for example which pages are viewed, roughly where visitors are located (city or region), device and browser type, and how you arrived at the site. Google Analytics uses cookies and similar technologies to do this.
- Browser storage: the site saves a few items in your browser so it works properly. Examples are the contents of your cart and whether you have already seen our newsletter pop-up.
- Server logs: like most websites, our hosting provider records standard technical information such as IP address, browser type and the pages requested. This is used for security and to keep the site running.
How we use information
- To process, ship and support your orders, including sending order confirmations and shipping updates
- To answer your questions and handle live-arrival claims
- To send marketing emails, if you signed up for them
- To review wholesale applications and manage wholesale accounts
- To understand and improve the site, our products and our marketing
- To prevent fraud, protect our business and comply with the law
How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us run the business: Shopify (checkout and order management), payment processors, shipping carriers such as FedEx, UPS and USPS, our website host, our email provider and Google Analytics. They may use your information only to provide services to us.
- Legal and safety reasons: when required by law, or to protect our rights, our customers or others.
- Business transfers: if our business is sold or merged, customer information may be transferred as part of that transaction.
Your choices
- Marketing emails: every marketing email has an unsubscribe link. You can also email us to be removed.
- Cookies and analytics: you can block or delete cookies in your browser settings. To opt out of Google Analytics on every site, use Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout.
- Access, correction and deletion: you can ask us what personal information we hold about you, or ask us to correct or delete it, by emailing shoreaquatic@gmail.com. We will respond within a reasonable time and may need to verify your identity. We may keep some information where the law requires it, for example order records for tax purposes.
Depending on where you live, you may have additional rights under your state's privacy laws. Contact us and we will honor requests as those laws require.
How long we keep information
We keep order records for as long as we need them for accounting, tax and legal purposes. We keep newsletter emails until you unsubscribe. Other information is kept only as long as it is useful for the purposes described above.
Security
We use reasonable safeguards to protect your information. Payments are processed through Shopify's secure checkout. No method of sending or storing data is completely secure, so we cannot guarantee absolute security.
Children
Our site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page.
Contact us
Shore Aquatic LLC
Fort Lauderdale, Florida
Email: shoreaquatic@gmail.com
Phone: (954) 253-9275