Terms of Service
Effective date: November 12, 2026
These Terms of Service ("Terms") apply to your use of shoreaquatic.com and to any purchase you make from Shore Aquatic LLC ("Shore Aquatic," "we," "us"). By using the site or placing an order, you agree to these Terms. If you do not agree, please do not use the site.
1. Who can buy
You must be at least 18 years old, or have a parent or guardian's permission, to place an order. We ship within the continental United States only.
2. Live plants and animals
Most of what we sell is alive. Plants and animals vary naturally in size, shape and color, and may look different from product photos. Photos show typical examples, not the exact plant or animal you will receive. Where a listing says "grower's choice" or "assorted," we choose the specific varieties.
Aquatic plants often go through a short adjustment period after shipping, which can include some leaf loss or "melting." This is normal and is not a defect.
3. Orders, pricing and availability
- All prices are in US dollars. Prices, promotions and availability can change without notice.
- Placing an order is an offer to buy. We may cancel or refuse an order, for example if an item is out of stock, a price was listed in error, or we suspect fraud. If we cancel after you have paid, we will refund you in full.
- Live stock is seasonal and limited. If part of your order is unavailable, we will contact you to offer a substitute, store credit or a refund for that item.
- Checkout and payment are handled through Shopify. Additional terms from Shopify and our payment processors may apply to your payment.
4. Shipping
Shipping methods, ship days and delivery estimates are described on our Shipping & Returns page. Delivery dates are estimates and are not guaranteed. Please provide a correct address and check your tracking so live items are not left sitting in a box.
5. Live Arrival Guarantee, returns and refunds
Our Live Arrival Guarantee and return rules are set out on our Shipping & Returns page, which forms part of these Terms. Because our products are perishable, we do not accept returns for change of mind.
6. State and local restrictions
Some states and localities restrict or prohibit certain aquatic plants and animals. You are responsible for making sure the items you order are legal where you live. We may decline to ship any item to an address where we believe it is restricted.
Never release aquarium or pond plants or animals into the wild, including lakes, rivers, canals and storm drains. Dispose of unwanted plants by drying them out or sealing them in a bag in the trash.
7. Wholesale accounts
Wholesale pricing is available only to approved business customers. We may approve, decline or close a wholesale account at our discretion. Wholesale orders may be subject to separate minimums and terms that we provide to you.
8. Use of the site
You agree not to misuse the site. For example, you may not interfere with its operation, try to gain unauthorized access, or use automated tools to copy large parts of it. All content on the site, including text, photos, care guides and logos, belongs to Shore Aquatic or its licensors and may not be copied or reused without permission.
9. Care information
Care guides, blog posts and product descriptions are general information shared in good faith. Results depend on your tank, water and conditions, and we cannot guarantee any particular outcome.
10. Disclaimer
Except for the Live Arrival Guarantee described on our Shipping & Returns page, the site and our products are provided "as is" and "as available." To the fullest extent the law allows, we disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
11. Limitation of liability
To the fullest extent the law allows, Shore Aquatic is not liable for any indirect, incidental, special or consequential damages, including loss of livestock or plants already in your tank. Our total liability for any claim related to an order is limited to the amount you paid for that order.
12. Governing law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Broward County, Florida, and you agree to the jurisdiction of those courts.
13. Changes to these Terms
We may update these Terms from time to time. When we do, we will change the effective date at the top of this page. Continuing to use the site after a change means you accept the updated Terms.
14. Contact us
Shore Aquatic LLC
Fort Lauderdale, Florida
Email: shoreaquatic@gmail.com
Phone: (954) 253-9275